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Balto Logs 300 Million Conversations Guided in Real-Time
Balto Research Team Finds AI Tools Are Now Table Stakes in Contact Centers — As Long As They Can Prove ROI
Balto Introduces Real-Time Notetaker to Eliminate After-Call Work, Increase Agent Efficiency
Tom Minogue receives Robert Walston Chubb Award from Legal Services of Eastern Missouri
2018 Eagleton Scholarship awarded to Katherine Murchison